Terms of Service

These Terms of Service govern access to and use of the GageRoom website, application, and related services. By creating an account, accepting an order, or using the service, you agree to these Terms on behalf of yourself and, where applicable, your organization.

If you use GageRoom for an organization, you confirm that you have authority to accept these Terms for that organization. If you do not agree, do not use the service.

You must provide accurate account information and keep it current. You are responsible for protecting login credentials and for activity carried out through your account, except to the extent caused by GageRoom.

Organization administrators may invite users, assign permissions, manage access, and control organization data. Notify us promptly if you suspect unauthorized use or a security incident involving your account.

GageRoom provides tools for maintaining gage records, calibration schedules, reminders, certificates, status, and related history. Features and limits may vary by plan or order.

Free access may be subject to usage limits. Paid or custom services, when offered, will be governed by the pricing, billing cycle, taxes, renewal terms, and additional conditions shown at purchase or stated in an accepted order. Except where required by law or stated otherwise, fees already paid are non-refundable.

We may change plans or pricing prospectively. Any change affecting an active paid subscription will be communicated before it takes effect.

Subject to these Terms and any applicable order, GageRoom grants you a limited, non-exclusive, non-transferable right to access and use the service for your organization’s internal business purposes during the applicable service period.

You may not resell the service unless agreed in writing, copy or reverse engineer it except where law permits, bypass usage or security controls, interfere with the service, or use it to build a competing product through systematic extraction.

You must not use GageRoom to break the law, infringe another person’s rights, upload malicious code, gain unauthorized access, disrupt systems, send spam, or store content that is unlawful or harmful.

You are responsible for configuring user permissions, reviewing records, maintaining appropriate procedures, and deciding whether information in the service is suitable for operational, quality, safety, regulatory, or audit purposes.

You retain ownership of the data, records, files, and other content submitted by you or your authorized users. You grant GageRoom the limited rights needed to host, process, transmit, back up, and display that content solely to operate and support the service.

You are responsible for the accuracy, legality, and quality of customer data and for obtaining required permissions. We will handle personal information as described in the Privacy Policy.

GageRoom supports recordkeeping, scheduling, visibility, and process control. It is not a calibration laboratory, certification body, auditor, or legal adviser. Use of the software does not certify equipment, validate measurement results, or guarantee compliance with ISO 9001, IATF 16949, AS9100, ISO/IEC 17025, or any other requirement.

Your organization remains responsible for calibration decisions, technical reviews, measurement traceability, procedures, acceptance criteria, regulatory duties, and the accuracy and completeness of records.

GageRoom may connect to or rely on third-party hosting, email, payment, analytics, or integration services. Your use of a third-party service may be subject to that provider’s terms and privacy practices.

We are not responsible for third-party products that we do not control, but we will use reasonable care in selecting and managing providers used to operate GageRoom.

We aim to provide a reliable service, but uninterrupted or error-free availability cannot be guaranteed. Maintenance, security events, provider failures, internet conditions, and circumstances outside reasonable control may affect access.

We may improve, replace, or discontinue features. We will use reasonable efforts to avoid materially reducing core paid functionality during an active service period and to provide notice when a change may significantly affect customers.

GageRoom and its licensors retain all rights in the service, software, visual design, documentation, trademarks, and related technology, excluding customer data. No rights are granted except the limited right to use the service under these Terms.

If you provide feedback, you allow us to use it to improve GageRoom without restriction or payment, provided we do not identify you publicly without permission.

You may stop using the service at any time. Paid subscriptions may be cancelled according to the applicable order or billing terms. We may suspend access when reasonably necessary to prevent security risks, unlawful use, material harm, or non-payment, and will provide notice when practicable.

Either party may terminate for a material breach that is not corrected within a reasonable period after notice. Following termination, access ends and customer data will be handled according to the Privacy Policy and applicable order. Customers should export required records before access ends.

We will provide GageRoom with reasonable care and skill. Except for commitments expressly stated in these Terms or an order, the service is provided on an “as available” basis. To the extent permitted by law, implied warranties are excluded.

Nothing in these Terms limits rights or remedies that cannot legally be limited. You are responsible for evaluating whether the service meets your organization’s operational, regulatory, security, and data requirements.

To the extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, or consequential loss, or for lost profits, revenue, goodwill, or anticipated savings arising from use of the service.

GageRoom’s total liability arising from the service will not exceed the fees paid or payable for the affected service during the twelve months before the event giving rise to the claim. This limit does not apply where liability cannot legally be excluded or limited.

These Terms, the Privacy Policy, and any accepted order form the agreement between you and GageRoom for the service. If an order conflicts with these Terms, the order controls for that specific service.

You may not transfer your agreement without our consent, except as part of a genuine merger, reorganization, or sale of substantially all relevant assets. We may transfer it as part of a business reorganization or sale while preserving your rights.

These Terms are governed by the laws of India. Courts located in Pune, Maharashtra will have jurisdiction, unless applicable law requires otherwise. If any provision is unenforceable, the remaining provisions continue in effect.

We may update these Terms to reflect service, legal, or operational changes. Material changes will apply prospectively, with reasonable notice where appropriate. Continued use after the effective date means you accept the updated Terms.